CMP Talk

CMP Talk

Ever wondered what’s on the mind of leading mortgage professionals in Canada? CMP Talk gives them a voice - spotlighting the biggest issues in the sector & delving into the careers of some of the industry’s biggest names. Presented by Canadian Mortgage Professional, it’s essential listening for anyone in the Canadian mortgage sphere.

  1. 2025-11-18

    The Deal Behind the Deal: Broker–BDM Chemistry & Partnership

    In Canada’s ever-evolving mortgage landscape, the strongest partnerships aren’t just built on transactions – they’re built on trust, empathy, and a shared commitment to client success. As files become increasingly complex and timelines become tighter, the relationship between brokers and business development managers (BDMs) is more crucial than ever. Hear the podcast to learn how industry leaders are transforming everyday challenges into opportunities for growth, innovation, and long-term success. Join CMP’s Fergal McAlinden as he sits down with Leanne Conroy, Regional Director of Sales at MCAN, and Leah Zlatkin, COO and Mortgage Broker at Mortgage Outlet. Together, they celebrate the power of partnership, sharing how their collaboration thrives on proactive communication, a solutions-first mindset, and a deep understanding of each other’s roles. Listen to the podcast to learn how they stay aligned – even when navigating operational hurdles or high-pressure deals – and how they turn those moments into trust-building opportunities that benefit clients and partners alike. Tune in to: - Discover proven communication strategies that keep complex files moving forward. - Learn how empathy and shared accountability create resilient, high-performing partnerships. - Find out how to maintain a client-first approach, even under tight deadlines or shifting processes. - Get real-world examples of creative problem-solving and celebrating wins – big and small. - Take actionable tips for building long-term, mutually beneficial relationships in the mortgage industry. Don’t miss this timely episode for Canadian mortgage professionals. Listen now and find out how you can elevate your client experience, strengthen your professional relationships, and achieve long-term success through the power of partnership.

    28 min
  2. 2025-08-05

    Reimagining partnership: MCAN & Sagen’s blueprint for broker growth

    Today’s mortgage market is evolving fast, bringing new challenges and opportunities for Canadian brokers. Success now depends on more than expertise—it’s about building the right partnerships. This episode of CMP Talk reveals why collaboration is crucial for brokers looking to excel and deliver more value to their clients. Hear from Kim Mercer (MCAN Financial) and Ivy Budisavljevic (Sagen) as they share how their organizations work together to support brokers, foster trust, and drive innovation. Through real stories and actionable advice, discover how MCAN and Sagen’s partnership is setting new standards for broker success and client satisfaction. Key takeaways from this episode: • Proven Partnership Strategies: Learn how MCAN and Sagen’s aligned values, transparent communication, and shared goals create a unified experience for brokers and clients—leading to better outcomes for all. • Broker Education & Empowerment: Discover the importance of broker education in demystifying homeownership and how intimate events and summits provide invaluable networking and learning opportunities. • Innovative Incentives: Hear how high-value rewards, such as the Iceland incentive trip, and ongoing feedback loops motivate brokers to excel and foster lasting trust. • Actionable Insights for Today’s Market: Get practical advice for navigating uncertainty, building resilient relationships, and delivering certainty to clients—even in volatile times. • Real Talk on Industry Challenges: Benefit from honest discussion about what to avoid in partnerships—like siloed thinking and surface-level conversations—and how to cultivate transparency and mutual support. Don’t miss this essential conversation for Canadian mortgage professionals. Tune in now to discover how you can leverage the power of partnership to elevate your business, better serve your clients, and thrive in a changing market.

    16 min
  3. 2025-02-26

    Empowering brokers: The transformative MCAN Icon Program

    In today’s competitive mortgage industry, finding a lender that not only supports your business but also enhances client relationships is crucial. The MCAN Icon Program has been making waves by offering brokers exclusive benefits that go beyond traditional lending partnerships. With incentives like free mortgage payments, charitable contributions, and even opportunities for luxury trips, the program is redefining what it means to collaborate with a lender. In this episode of CMP Talk, we sit down with Reni McNeil from Mortgage Brokers Ottawa, and Kim Mercer from MCAN as they dive into the heart of the MCAN Icon Program—how it supports brokers, strengthens client connections, and provides unique opportunities that set professionals apart in the market. Whether you're looking to increase client loyalty, build a stronger brand, or explore new ways to grow your business, this conversation is packed with valuable insights. Tune in to learn: • How MCAN’s broker-focused approach fosters long-term success. • A game-changing incentive that strengthens client relationships. • Community and Charitable Giving – How the program supports both clients and local initiatives. • Exclusive campaigns, events, and promotional opportunities for brokers. • What it takes to achieve the Icon status and enjoy rewards that elevate career opportunities. Don’t miss this insightful discussion on how the MCAN Icon Program is helping brokers elevate their business and provide exceptional value to clients. Tune in now to discover how you can leverage this initiative for success!

    11 min

About

Ever wondered what’s on the mind of leading mortgage professionals in Canada? CMP Talk gives them a voice - spotlighting the biggest issues in the sector & delving into the careers of some of the industry’s biggest names. Presented by Canadian Mortgage Professional, it’s essential listening for anyone in the Canadian mortgage sphere.